Shipper Agreement
Shipper Responsibilities
The Shipper agrees to compensate Big Star Logistics LLC for services performed, based on the rates and charges detailed in any applicable Load Confirmation(s), which amend this Agreement if their terms differ. These documents also govern any additional services rendered. The Carrier may not invoice for extra charges unless explicitly approved in this Agreement or the Load Confirmation(s). Any changes to rates can be discussed verbally but must be confirmed in writing within five business days to be enforceable by both parties.
As a prerequisite for payment, the Carrier must provide proof of delivery alongside its invoices, which must show that the freight was delivered to its intended destination.
a. The Shipper agrees to coordinate the transportation of their freight with Big Star Logistics LLC in accordance with this Agreement, and to comply with all applicable local, state, and federal transportation laws and regulations.
Both parties agree that the Shipper's duties under this Agreement are solely limited to arranging the freight's transport through the Carrier. The Shipper is not responsible for physically transporting the freight, taking possession of it, or controlling how it is moved.
Slot Fee (Refundable)
The Carrier is required to submit a security deposit of $435 via direct or instant payment to Big Star Logistics LLC. This deposit is refundable after the Carrier completes their first delivery and receives payment for the corresponding load. Upon payment of the $435, the Carrier must obtain a receipt for the deposit from a company representative.
The deposit will also be refundable at the time of contract termination, provided there are no pending obligations or damages caused by the Carrier. The Carrier may terminate this Agreement by giving a written notice at least one week in advance. Detention charges, if applicable, will be the responsibility of the Shipper.
Payment Terms
To receive payment, the Carrier must submit a signed copy of the rate confirmation along with their company invoice to the Shipper.
Two payment options are available:
- Quick Pay: 2% fee for same-day deposit.
- Standard Pay: No fee for deposit within 24 hours.
- Cash On Delivery is also accepted.
Carrier Obligations
To qualify for accessorial or incidental charges, the Carrier must meet the following requirements:
- Be checked in at the shipper or receiver by the scheduled appointment time.
- Submit all documentation for detention, accessorials, and incidentals within 24–48 hours of delivery.
- Notify the Shipper after 60 minutes of waiting.
- Detention begins 2 hours after appointment time at the shipper/receiver.
- Provide a time-stamped Bill of Lading (BOL) within 48 hours of delivery.
Detention Compensation
Other Fees
- Layover: $200 for Dry Van, $250 for Running Reefer
- TONU (Truck Order Not Used): $200
- All delays or cancellations must be approved and confirmed by the Shipper.
Terms
This Agreement shall remain in effect for a period of 90 days, starting from the date stated above. Unless either party chooses to cancel, the Agreement will automatically renew for successive one-year terms. Either party may terminate the Agreement at any time by providing thirty (30) days' written or electronic notice, provided that all outstanding balances have been settled.
This Agreement does not exempt the Carrier/Shipper from any legal or regulatory penalties if discrepancies are found during a cargo inspection or in the review of customs-related documents.
All responsibilities under applicable Canadian and U.S. laws, including Customs Regulations, remain in full force for the Carrier/Shipper.